Friendly staff and very clean rooms with nice furniture. You can take the free hotel shuttle to Dubai mall which is very convenient. Also once you’re in Dubai mall then you can take Dubai metro link to the Airport for only 8 Dirhams which is way less expensive than a taxi especially if you have light luggage. It is quite a task to get in touch with the front desk staff from the room phone. Not only does the phone not work but also most times they do not even pick up the phone.