Grand Hyatt Dubai Hotel

very nice facilities, large room, but housekeeping was lacking attention but great service

Some ups and downs; but their attention and quick reactions made it all up.

they upgraded our room + they gave us extra bed for free and the way they talk to the customer is so profissional and they try there best to make you happy + they got great pools and one of them opens 24 hour and that was awesome + room size is very big compare it with other hotels

Stayed on bed and breakfast basis in Grand Hyatt with family. Our flight arrival was at 8am but we got a room early did not have to wait until normal check in time of 2pm. The staff are all very friendly and willing to assist. Great hotel with indoor pool and Jaquzi , outdoor pool for adults, kids and toddlers not a beach hotel. Kids club for parents who want a bit of a break. The breakfast was superb! International variety distinct flavours at The Collective restaurant all made fresh daily. There was something for every taste and the good thing is that it's up to 11am so you don't have to rush to wake up for breakfast. It's located near the airport so not very local to shopping area but there is the Wafi mall within 10 mins walk that has food court and a supermarket as well. Also along the way before you get to Wafi mall there is about 3 restaurants and a Starbucks which are quite good! You can either take a metro which is within 10mins walk from hotel but since we were with 2 toddlers it was just easier to take a taxi from the hotel taxi are not expensive and are more convenient as they drop you right to the place you want to go so no need to walk to metro stations. Great hotel would definitely recommend.

We stayed for a city break and this was an excellent hotel. The service was very polite and professional. The Grand Club facilities were very good with a large club area and great service. The rooms are spacious and well maintained. The Atrium area has a number of good restaurants with a variety of culinary types including Indian, Italian, Chinese. The hotel is five star, it is clean and very modern. The staff are all friendly and courteous. Service is prompt, whether you need ice in your room or food by the pool. The hotel is within walking distance to the metro station. There are also taxis readily available outside. Snacks and refreshments were in plentiful supply and the staff also very helpful and attentive. The buffet breakfast was excellent and cooked to personal taste by the skilled chefs. My only slight criticism is that were not told we needed to scan our room card to use the lift which led to puzzled faces as we lift wouldn't move as we continually pressed our floor button. We look forward to returning to this fantastic hotel.

All is good in the hotel

awesome room with a great view of BK. wonderful helpful and friendly staff.

unfortunately my reservations wasn't found by the hotel we had to call the travel agent so many times i had to make a new reservation and a new block on my visa they replied the next morning by Email and thank good the situation was resolved