Hyatt Regency Sydney Hotel

My apologies, I found the missing jewellery that I thought had been removed from my suitcase. I found that when I rang to enquire the process was a bit frustrating, however we really enjoyed our stay. When we went down to Sunday's buffet and they could not find our booking, they went out of their way to accommodate us and made us more than welcome. Staff very friendly at the restaurant.

This large elegant hotel is conveniently located close to all major attractions, shopping and the city Center. Everything is very close. You can either walk a few blocks or take a train to major sights like the Opera House or Harbor Bridge. The staffs offer excellent customer service. Check in and check out is very smooth and fast. My Room is modern and tidy with comfortable bedding, ample storage, sleek bathroom, desk, some cable TV channels in addition to free to air networks. Good climate control in my room. It has a perfect view of the Darling Harbor. Housekeeping did their job well for maintaining the room clean. Overall, I will definitely stay here again on my next trip to Sydney.

I stayed here with three friends celebrating a 60th birthday, wow what an experience our rooms were comfortable with balconies looking over Darling Harbour the views were spectacular. We had access to the Club lounge again the view was wonderful and the food and drink both in the evening and for breakfast was outstanding, what a choice and beautifully presented. The staff throughout the hotel were all very helpful and friendly would highly recommend a stay. A wonderful experience for business and relaxation with warm and caring staff looking after you as a family guest. The Recency Club was a place for relaxation in a very friendly atmosphere with staff and guests the food and beverage was excellent. Staff created an atmosphere where you cared for and took an interest in you as a guest and not a customer or client, it was hospitality at its best in an unobtrusive way.

loved everything

King Size Room was adequate size for one or two people. I did not have a view but I did not ask for one either as it happens. The staff were very friendly and helpful and I recommend the awesome Omelette bar for breakfast. Really good spread for buffet breakfast and a lovely room as well. Bed and pillows were very comfy and room service was excellent. Excellent concierge service at the front door and all in all I would stay there again on a savings deal. Just thought there were a few things missing that I usually like to see in a Hyatt. Furnishings were a little more worn than I had expected for a Hyatt and those extra things like a bath robe that I expect from Hyatt was not provided.The mini bar was a little limited in its selection and the cost accountant seems to have removed the nail files from the rooms. Granted you can call housekeeping to obtain anything you need, but when I stay at a Hyatt I am usually expecting those extra touches in the room.

Rooms are functional, spacious, comfortable but not spectacular. The usual complimentary coffee, tea and bottled water was provided. The rooftop bar (Zephyr) has a great vibe, fantastic view but can get crowded.Panoramic glass views of the entire length of darling harbour. The hotel provides easy direct access to darling harbour from within the hotel and you can now walk all the way to Barangaroo. Beautiful piano playing Stuart. Sail makers restaurant on the ground floor is an absolute gem and very reasonably priced. Overall, the hotel is perfect and just needs to maintain the quality of service they provide.