had a great week in Bangkok at this hotel. friendly and amazingly helpful staff. The concierge went out of his way finding attractions that suited our budget and interests. The staff in the Cafe Claire were welcoming each morning and the gentlemen at the front door took time to make sure the taxi driver knew where we wanted to go and always checked that we had a card with the address of the hotel to return. Rooms comfortable and lovely large bathrooms.....great pool, great stay!