I've never stayed in a Sofitel before and I must say I was impressed. The service was efficient and friendly. There was complimentary chocolates everywhere because we went over the Easter weekend! The room itself was a treat, very comfortable bed and spacious room (and we only had the basic one). We had lovely views over the canals and could see the funfair in the distance. The bathroom was luxurious, a gorgeous big bath with a separate rain shower. I strongly recommend Seagull spa too, we had lovely treatments, a rose petal bath and massages, but even just using the cute little pool, which resembles a lazy river, is a great way to relax. When we left at the end of our stay, the staff held our bags until we were leaving for the airport and seemed genuinely interested and pleased in our positive feedback, they were keen to ensure guests return and I would do, I loved it here. It was so easy to get here from the airport, you get the S bahn S1 Wedel (Holst) to Jungfernsteig, it takes about 30 mins. Then when you're in the city, you can get around on the U bahn - the Rathaus stop being the closest. It's a fairly compact city so very easy to get around. The buses are also good and you can use your subway tickets on them too.